Excellent product with even better customer service. Very happy
After buying a new base for my water bottle, I am very pleased with the new product. I noticed the new cable has a different plug to the old one. I don't know if that has is the cause or if the whole base has been improved, but a definite improvement is noticeable. The charge seems to hold for a lot longer than the old one. Since I have been using this water bottle for a while now, I don't like the taste of water that is not put through this bottle. Overall this a marvelous product that I will continue to use. I have had no major health problems since using this. As I am on limited income, I can't afford a bigger unit, but I am saving for a benchtop one. Thank you
HYDROGEN HEALTH Bottle Base
On receiving my bottle the base was faulty. The customer service I received was fast, functional and friendly. They immediately express posted a new base to me. I've been using my bottle everyday for a few weeks now and love it. Based on the customer service alone I would happily purchase their other products.
I had a couple of issues with the base of water bottle but the customer service I received was so wonderful, always would get back to my emails, offer help and advice and happily replaced my base when nothing I did could fix it. I don’t feel you get such amazing service like this at many places any more especially if there is an issue with the product.